Frequently Answered Questions
Pre-Enrolment Questions and Answers:
General Questions and Answers:
- for the duration of the advertised semesters (including periods when exams are being held)
if you have completed your studies and your Confirmation of Enrolment is still in effect
if you are undertaking another course, during a break from your main course and the points will be credited to your main course (Source: Department of Home Affairs)
Current Students (Post-Enrolment) Questions and Answers:
- any aspect of the service provided, or not provided by PCBT
- the behaviour or decisions of staff, or
- policies and/or procedures of PCBT.
Students who wish to make a complaint about an aspect of PCBT’s service or appeal against a decision made by PCBT are encouraged to initially engage in an informal discussion about the matter with the staff member or staff members involved. Students can additionally or alternatively discuss the matter with the Academic Manager, Counsellor, or the Student Support Officer.
To achieve satisfactory course progress, a student must successfully complete a minimum of 50% of their units each term. Progress is monitored by teachers who track students’ progress through their assessments throughout the term. Students studying ELICOS are required to attend 20 hours a week and maintain a minimum of 80% attendance at all times.
To achieve satisfactory course progress a student must successfully complete a minimum of 50% of their units each term. Progress is monitored by trainers who track students’ progress through their assessments throughout the term. As the RTO understands that lack of attendance is a key risk factor for lack of course progress, attendance is informally monitored with students receiving notifications as per Attendance Policy and Procedure. However, this is required to maintain for not breaching visa conditions.
Timing of applications:
Whilst students may apply for RPL at any time, they are encouraged to apply before commencing a training program. This will reduce unnecessary training and enable the student to follow a more efficient path to competency. Where a student presents evidence for RPL AFTER they have commenced a unit of competency or module and where clear evidence can be provided that the student was fully informed about their options prior to enrolment and commencement, fees will apply.
As per VISA Condition 8202 students must maintain satisfactory course progress and attendance for each study period as required by your education provider. Until student applications are processed and approved in writing by the RTO, students MUST continue to attend and participate in all classes as outlined in their Confirmation of Enrolment.
The RTO will recognise all qualifications issued by any other RTO upon receiving evidence (original or certified copies) in the form of:
- A Testamur or Statement of Attainment clearly demonstrating the RTO government-issued number and logo
- A record of results clearly demonstrating the RTO course codes and competency achieved.