National Code of Practice for Providers of Education and Training to Overseas Students 2018
Registered providers of an ELICOS must have a documented policy and process for monitoring and recording both attendance and course progress for overseas students.
The minimum requirement for attendance is 80 per cent of the scheduled contact hours for the course, or higher if required under state or territory legislation. Registered providers may also
choose to impose a higher attendance regulation through their attendance policies.
Registered providers of VET courses must have a documented policy and process for monitoring and recording course progress for an overseas student.
By default, VET providers do not have to monitor attendance. However, they will have to monitor attendance if required as a condition of registration by the Education Services for Overseas Students (ESOS) agency. If an ESOS agency requires a VET provider to monitor attendance, it will notify the registered provider, and the minimum requirement for attendance is 80 per cent of the scheduled contact hours for the course.
Registered providers must assist overseas students through an intervention strategy if they are not achieving satisfactory course progress, and if applicable, attendance before the overseas student’s attendance falls below 80 per cent.
Registered providers must report overseas students who do not meet course progress or, if applicable, attendance requirements.
If the registered provider has assessed that the overseas student is not meeting course progress or attendance requirements in accordance with its policies, the registered provider must give the
overseas student a written notice of its intention to report. The registered provider also needs to advise the overseas student of their right to access the registered provider’s internal complaints and appeals process within 20 working days.
The registered provider can only extend the overseas student’s enrolment if:
If the registered provider extends the duration of an overseas student’s enrolment and the student’s visa will expire prior to completion of the course, the student will need to apply for a new Student visa (subclass 500) to complete their study. More information about the Student visa (subclass 500) is available on the Department of Home Affairs website (https://www.homeaffairs.gov.au/Trav/Visa1/500-).
‘Compassionate or compelling’ circumstances are generally those beyond the control of the overseas student and which have an impact upon the overseas student’s course progress or wellbeing. These could include, but are not limited to: